Terms & Conditions

Last Updated: 25th November 2025

Welcome to shellsbyshelly.com (“Website”).
By accessing or using this Website, you agree to comply with and be bound by the following Terms & Conditions.
If you do not agree with these terms, please do not use our Website.

1. Use of the Website

By using this Website, you confirm that:

  • You are at least 18 years old, or accessing under adult supervision.

  • You will use the Website for lawful purposes only.

  • You will not attempt to interfere with the Website’s operation or security.

2. Product Information

We make every effort to display accurate product details, colors, and images.
However:

  • Colors may vary slightly depending on your device screen.

  • Specifications may change or be updated without notice.

  • Product availability is subject to stock.

3. Orders & Payments

  • By placing an order, you agree that all information provided (address, phone number, payment details) is correct.

  • Orders may be canceled if information is incomplete, fraudulent, or invalid.

  • Payments are processed securely through trusted third-party gateways.

  • We reserve the right to refuse or cancel any order at our discretion.

4. Pricing & Modifications

  • All prices on the Website are displayed in INR (₹).

  • We reserve the right to modify prices at any time without notice.

  • Discounts, offers, or promotions may change or expire at any time.

5. Shipping & Delivery

  • Delivery timelines provided on the Website are estimates, not guarantees.

  • Delays caused by couriers, weather, festivals, or lockdowns are outside our control.

  • Incorrect addresses provided by the customer may lead to delays or non-delivery.

6. Returns, Refunds & Replacements

By purchasing from Shells by Shelly, you agree to abide by our return/refund policies outlined in our Refund Policy page.

General terms include:

  • Only eligible items (as per policy) can be returned or replaced.

  • Products damaged due to customer misuse are not eligible.

  • Refunds are issued only as per the rules defined in the policy.

7. Intellectual Property

All content on this Website—including text, logos, images, product designs, graphics, and layout—is the property of Shells by Shelly.

You are not allowed to:

  • Copy, reproduce, sell, or distribute content without written permission.

  • Use our brand name or visuals for any unauthorized commercial purpose.

8. User Accounts

If you create an account:

  • You are responsible for safeguarding your login credentials.

  • Any activity under your account is your responsibility.

  • We may terminate accounts that appear fraudulent or abusive.

9. Limitation of Liability

Shells by Shelly is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from improper use of products

  • Loss resulting from Website downtime, delays, or errors

  • Issues caused by third-party services (couriers, payment gateways, etc.)

Your use of our products and Website is at your own risk.

10. Indemnification

You agree to indemnify and hold Shells by Shelly harmless from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Website

  • Violation of these Terms

  • Violation of rights of any third party

11. Third-Party Links

Our Website may contain links to external websites.
We are not responsible for:

  • Content on those websites

  • Their practices

  • Any damage or loss resulting from using those links

12. Termination

We may suspend or terminate access to the Website at any time:

  • Without notice

  • For violations of these Terms

  • For fraudulent or harmful activities

13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes arising shall fall under the jurisdiction of courts in Delhi, Delhi.

14. Contact Information

For questions or concerns about these Terms, reach out to us at:
📧 [kshelly645@gmail.com]
📍 Delhi, Delhi, India