Privacy Policy

Privacy Policy — Shells by Shelly

Last updated: 25th Nov, 2025r

Welcome to Shells by Shelly (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit shellsbyshelly.com (the “Website”) or purchase our products.

By using our Website, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

When you place an order or create an account, we may collect personal details such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment partners)

b. Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • Time spent on the Website

  • Cookies and similar tracking technologies

c. Contact Information

If you contact us via forms, email, WhatsApp, or social media, we may store your message and contact details to assist you.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Send order updates and shipping notifications

  • Provide customer support

  • Improve our Website and user experience

  • Personalize content and recommendations

  • Send promotional updates (only if you opt-in)

  • Prevent fraud and maintain security

3. Sharing of Information

We do not sell your personal information.

We may share your information only with:

  • Shipping partners (for order delivery)

  • Payment processors (to handle secure transactions)

  • Third-party service providers like analytics tools or email services

  • Law enforcement if required by law

All partners receive only the minimum information needed and are required to protect it.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve Website performance

  • Remember your device & preferences

  • Analyze traffic and behavior patterns

  • Provide a smooth shopping experience

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to safeguard your information.
While no online platform is 100% secure, we work hard to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent

To request any of these, contact us at:
📧 [Add official email address]

7. Third-Party Links

Our Website may contain links to third-party sites.
We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

8. Children’s Privacy

We do not knowingly collect information from children under 13.
If you believe a child has provided personal data, please contact us, and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect the latest revision.

10. Contact Us

For questions or concerns about this Privacy Policy, reach out to us at:
📧 [kshelly645@gmail.com]
📍 [HNO 6, GALI NO 19, A2 Block, Near HOLY Chock, West Sant Nagar, Burari, Delhi 110084]